WTS 120-Day Transformational Implementation Program

Get Control Of Your Business And Maximize Your Life!

For the past 10 years, we’ve been providing a unique Implementation program that ensures business owners quickly reduce chaos, increase profit, and build stable businesses operated via bullet-proof systems and processes.

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[Next Live Coaching Group Begins On 4/20/22]

Group Coaching Begins On 4/20/22 @ 11AM PDT

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Hours

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From: Josh Fonger

Signal Mountain, TN
September, 2022

Dear Business Owner,

Are you ready to make the business transformation? Or are you more comfortable continuing to deal with the chaos?

It’s so common! If you’re like the majority of small business owners around you, you’re working hard to keep your head above water while your operation is bogged down by recurring errors and inconsistent results.

No matter how successfully you fire-kill, the problems keep lining up. Will it go on forever? Actually, yes, that is the frequent outcome… unless real-life mechanical changes are implemented…

But now, if you’re serious about finally taking control of your business, our WTS 120-Day Transformational (Implementation) Program is your pathway to freedom, both within your business operation and in your personal life. My program is potent and quick, as I’ll show you how to calm things down, get yourself out of the middle of things, and significantly enhance your bottom line.

You will never be the same!

Yes, if you seriously dig in you will quickly see massive positive permanent results that will dramatically unfold into the future you’ve always imagined!

How much of your personal time will this 4-month transformation/implementation program require? Just a few hours per week in the beginning…and then the massive time-savings will begin.

You’ll never go back!

Will your staff buy into this new direction? Indeed, they will.

Using Sam Carpenter’s book, Work the System: The Simple Mechanics of Making More and Working Less as a guide, and working with you personally, I’ll show you how to get solid direction and to immediately begin to build bullet-proof systems that will stabilize your company and scale your profits while – no small thing – deliver you the personal time. and freedom you’ve only dreamed about.

Over the last decade, across the globe, I’ve personally assisted over 1,000 business owners from several hundred industries who were all in the same place — overwhelmed, overworked, and underperforming.

Now they thrive on their own. They don’t need me anymore.

How about you?

“In this moment every condition of your life was proceeded by a system. The question is, are they carefully managed or are they executing randomly? If your systems are executing randomly, your life will be plagued with fire-killing, frustration, and even chaos.”

– Sam Carpenter, Work the System

What WTS Clients Say…

What is the WTS 120-Day Transformational Implementation Program?

The WTS 120-Day Transformational Implementation Program is a 4-month intensive coaching program that’s designed to help you finally get control of your small business so that it can run without you there 24-7.

11 Years ago we created a group coaching program that was producing incredibly results and over the years we have tweaked, optimized, and accelerated it into the most powerful “implementation program” we could imagine.

The program is made up of 17 live recorded training sessions with Josh Fonger along with templates, resources, guides, and examples. You’ll also get 8 private one-on-one 90-minute implementation sessions with a trained expert Certified Business Systems Professional consultant. To top it off, you have access to the WTS Procedure Writing Team throughout the program to write your procedures for you.

Created to help iron out the inefficiencies across your business, this implementation program will give you the exact methodologies, tools, tactics and support to remove chaos so you can drive sustainable profits and scale your operations.

During this program, you’ll:

Identify, design, and execute systems and procedures so you can delegate tasks and ensure consistent results
Create and refine your business strategy and growth plan to stabilize and scale your company
Develop automated systems that reduce waste, drive profits, and improve your customer experience
Grow and develop your team by establishing expectations and measurement systems
Manage your time and develop better focus to prioritize your workload to initiate growth
Take the steps that lead to complete control of your business and team so you can enjoy more peace and less stress
And much more!

What We’ll Cover in the 17 Sessions

Session #1:

Get the Paradigm Shift that will Transform Your Life – Introduction and Mindset

In the first session we’ll introduce you to the Work the System Methodology and discuss the importance of adopting a “systems mindset.” We’ll discuss this new way of thinking until the mindset comes naturally and unforced so you can see reality more accurately.

We’ll discuss:

What the Work the System Methodology really is, and “the systems mindset” that accompanies it.
Why it’s important to see the world from a totally new vantage point, one that is “outside and slightly elevated.”
Some misconceptions about “control” and why control is actually healthy and positive.
How you have an emotional and a mechanical aspect. Get the mechanical part straightened out first, and the emotional part will fall into line afterward.
The Work the System Formula: 10% extra work for 120 days, equals 80% less work for a lifetime.

Session #2:

Build a Business Strategy that Lasts – Strategic Objective Part 1

In this session you will use our proven template to craft your Strategic Objective (SO). Your SO is your single most important document. It establishes the direction of your business and overall strategy.

I’ll help you clarify:

What your business is (or aspires to be) the best at so you can focus on becoming that.
The direction your business is headed so everyone is on the same page.
Your unique selling proposition and what your competitive advantages are.
Precisely what your service or product is and does for your clients.
What you won’t do (your SO will keep you focused, so all your energy in the business is in one direction).

Session #3:

Perfect the Strategy for Team Buy-In and Growth – Strategic Objective Part 2

In this session I will help you refine the Strategic Objective you’ve crafted and answer any questions that may have come up as you produced this vital business document.

We’ll discuss:

How to refine your Strategic Objective so it’s perfect (Not everything needs to be perfect, but this document does!).
The best way to unveil your Strategic Objective to your team so it’s well-received.
How to ensure this “sticks” and doesn’t get forgotten like a Mission Statement.
The key to making your Strategic Objective memorable so your team knows it by heart.
How your team will use your Strategic Objective so they think like you (the owner).

We’ll also go over examples of Strategic Objectives others have made so you can get ideas on how to tweak yours so it’s perfect.

Session #4:

How to Create More Time for Things That Matter Most – Making Time

Time is your most valuable, non-renewable resource. When managed well you feel there’s always enough time to get the important things done. But when mismanaged, you’ll always feel like you’re behind.

So in this session you’ll acquire the practical skills that will help you make more time so you can get this program done and finally systematize your business.

During this session you'll develop:

Thought-tools that will empower you to stop thinking like a victim who constantly gets sucked into other people’s agendas and start thinking (and acting) like a CEO.
3 powerful techniques that will allow you to build more time into your schedule.
A simple spreadsheet tool to help you better allocate and prioritize your time.
A solid understanding of your Biological Prime Time so you can spend time in your most energized state, doing the most important things.

Session #5:

Get Your Team to Think (and Act) Like You – General Operating Principles Part 1

Most problems in your business likely stem from poor communication, which in turn stems from a failure to create some fundamental ground rules about how decisions in your business should be made. You may expect your team to act a certain way, because that’s what you would do, but unless you translate your thoughts into concrete principles, it’s unfair to expect it to happen.

In this session you’ll walk away with:

A clear tool to communicate your beliefs/values/rules to your team in a way they understand and can use.
Ideas about how to install a new company culture on purpose, one that makes you excited to go to work.
How to deal with (and prevent) “problem people” in your organization in a written systematic way.
The 2nd most important WTS document in your business. With your General Operating Principles complete, you’ll be able to step away from the business without things falling apart.

Session #6:

Enable your Team and Delegate Key Decisions – General Operating Principles Part 2

Here’s where we’ll show you how to implement the Operating Principles you created in the last session. We’ll walk through specific examples from actual companies so you can see how this document works in the real world.

I’ll show you how to:

Get the most mileage out of each Operating Principle you create.
Use proven techniques to help leverage your principles.
Get your team involved so that they “own” these principles too.
Convey the “Spirit of the Principles” so you’re not stuck just enforcing the “Letter of the Law.”

Session #7:

Get Everyone to Do Things the Right Way, Every Time – Working Procedures

Working Procedures (WPs) are the third critical document in the Work the System Methodology. This session is all about “how” to assemble them. You’ll discover it’s not just about writing what you do, but about ironing out the inefficiencies as you go through the process.

You’ll discover:

The proper way to write a Working Procedure so that you can give it to someone “off the street” and watch them execute it successfully with minimal training.
How Sam reduced TSR training time at his company, Centratel, from 6 months to 2 days by documenting exactly what new staff members need to do to perform each task.
How to discover micro innovations in every aspect of your business operation.
Why organic systems (undocumented ones) will fluctuate in execution, while mechanical systems (documented ones) will remain solid and unchanging.
The best place to start documenting your systems/procedures (hint: start with the processes you already do now, then tweak them to produce the exact results you want).

Session #8:

Take Charge of your Future and Avoid the Landmines – Leading the Change

After working with over 1000 business owners, CEOs and entrepreneurs I’ve learned a valuable lesson: leadership matters! As I’ve worked directly with so many business owners to help them implement the WTS methodology, I’ve observed some common habits, skill-sets and techniques of strong leaders and distilled those observations into a few simple but powerful insights.

In this session I’ll show you:

6 real-world lessons from companies that struggled to implement the Work the System Methodology due to poor leadership.
How to find opportunities to have major wins along the way so you can create positive forward momentum within your team.
The critical problems that can derail you from turning your business into a well-oiled machine.
The habits of highly effective leaders who were able to implement the Work the System Methodology in their companies.

Session #9:

Multiply your Results with Technology – Templates/ Technology/ Access/ Examples

In this session we’ll talk about the best technology and tools to help you implement and manage the Work the System Methodology in your business. Instead of wasting hours researching and testing tools and technology on your own, I’ll show you what works best (remember I’ve done this for hundreds of businesses).

You’ll be trained on:

How Electronic Voicemail can save you at least 2 hours a week in email time (and the apps we use and recommend).
How to speed up writing your procedures with system documentation software.
The best way to conduct screen share meetings with clients and team members.
How to document a “non-written” procedure (e.g. video, visual, audio).

Session #10:

Develop the Sales and Marketing Systems for Maximum Growth – Growth Systems

The Work the System mindset can, and should, be applied to every facet of your business, including sales and marketing. In this session I’ll show you how to design effective systems that will facilitate healthy and sustainable growth for your business.

This is where we will:

Dissect your current sales and marketing funnel so we can properly diagnose any problems.
Walk through a process that will allow you to build repeatable sales and marketing systems in your business.
Show you how to look at your business growth problems through the Work the System lens to see which elements may be missing, causing you to lose out on increased revenue.
Boost your leads and sales revenue via systems so you can repeat and scale!

Session #11

The Smart Way to Hire and Train Your Team – People Systems

If you don’t have a great team to “work your systems,” then you’re not leveraging the hard work of documenting your business! Having the “right team” will insure that your business operates just the way you want now and into the future. Ultimately a great team will build your future systems for you… and enjoy doing it!

You will be...

Applying the Work the System methodology in your business, creating a calm, serene place to work (a less chaotic and more peaceful environment).
Making great new hires to your team meanwhile avoiding mistakes so you don’t disrupt the chemistry your building.
Advancing rapid and continued innovation so your staff doesn’t get bored (remember, “stagnation” is your enemy in business).
Creating systems for hiring and training so you can reduce the amount of time (and cost) spent in training, while improving the quality.

Session #12:

How to Perfect Internal and External Communications – Communication Systems

There are two root problems in a business. The first is not being clear about desired outcomes and the second is poor communication. In this session you’ll find out how to once and for all solve your communication problems.

It’s in this session where you will:

Develop effective communication guidelines, techniques and protocols so you can communicate clearly and efficiently.
Understand why you shouldn’t underestimate the spoken word as a communication tool (and how to avoid using email all the time).
Be given tips on how to make your communication more potent (whether in email, voicemail, video, or in person).
Get strategies that will allow you to reduce the quantity and duration of meetings so you can stop wasting valuable company time in unnecessary meetings.

Session #13:

Designing a “Wow” Experience for Your Customers – Fulfillment Systems

The Work the System Method will not just provide immense value to you as a business owner, but it will also improve the experience your clients have. Starbucks is a great example of this. You can see that both employees and customers are happy. Everybody wins!

In this session we’ll focus on designing the best possible experience for your customers.

This is where we will:

Deliver and control your product offering with excellence.
Document everything that happens after the sale so your fulfillment phase is truly top-notch.
Get the most margin out of your fulfillment processes using documented procedures.
Install Customer Value Optimization techniques, so you can provide as much value as possible (and get paid for it!)

Session #14

Simple Productivity Strategies for Busy CEOs – Productivity Systems

Up to this point most of what you’ll have learned has had to do with recurring processes (systems which contain repeating 1, 2, 3 linear steps). But what about all the other “stuff” that comes your way? In this session you’ll learn how to effectively manage everything that happens on a day-to-day basis, including those processes that can’t be shoehorned into any of your working procedures.

In this session you will be trained on:

A new way to think about the “stuff” that comes your way so that you’re never overwhelmed again. Always in control.
How to create a simple task management system so you avoid over-thinking and over-engineering this part of your life like most people do.
The best way to manage your time, tasks, and projects so you can get things done quickly, efficiently and effectively.

Session #15:

Play to Win – Measurement Systems

Peter Drucker said, “You can’t manage what you can’t measure.” So if you want to manage your systems properly you must find a way to measure the results. This will also allow you to make incremental improvements as time goes on while being involved in the day-to-day of your business less and less.

In this session I’ll show you how to:

Install measurement systems and scoreboards in your business.
Set up a proper sales and marketing scoreboard so you can keep your “eye on the ball.”
Make sure you have “early indicators” that tell you the health of your business, your systems, and your financials.
Set up measurement systems and reports so you know what’s going on with your business without having to be present 24/7.

Session #16:

An Amazing Life Starting NOW! – Personal Systems

The same principles you will have learned for business systems hold true for your personal systems too. In this session we’ll talk about how to apply the Work the System Method to your health, relationships and anything else you do.

In this part of the program you will:

Create a Personal Strategic Objective to iron out the inconsistencies in your life: A kind of simple life plan.
Find out how to use WTS techniques to help you improve your health, sleep, family, and overall personal life.
Focus on creating new positive habits in your personal life.
See how the Work the System method can help you improve your personal finances (budgeting, saving, paying bills on time, etc.).

Session #17:

How to Make Your Systems More Potent with Time – Maintenance Systems

Far before you approach the end of your 4-month training, you’ll notice big improvements in your business and life. However, we want to make sure you experience sustainable improvements over the long haul, and this is done through installing and managing Maintenance Systems.

In this final session I’ll show you:

How to maintain your systems for the long haul so they don’t dry up, die out or go away.
Why your systems will get more potent (not less) with time. You want your systems to be like fine wine that improves with age!
Specific ideas on how to setup Maintenance Systems to ensure your long-term success.
How to create self-sustaining Maintenance Systems that don’t require much time or effort to manage.

Want to talk to someone before signing up?

8 One-on-One Implementation Sessions

Not only will you get 17 Recorded Training sessions with Josh, each program participant also gets 8 private 90-Minutes one-on-one Implementation sessions with an experienced Certified Business Systems Professional (cBSP).

A cBSP is a systems expert consutant specifically trained and certified in the Work the System Method.

In these sessions, you’ll choose a cBSP to work with on the unique aspects of your business to deal with the individual challenges you may be facing

Your cBSP will help you to implement solutions to your biggest challenges such as:

How to better manage your time to focus your efforts more effectively
Cash flow issues that are limiting growth
Team dynamics and human resources bottlenecks that are causing your business to stall
How to create accountability systems that work for your team
Where you need measurement systems to monitor progress and feedback

Not only will you get eight 90-minute one-on-one implementation sessions at a time convenient for you, you’ll also be able to email Josh and the WTS Support Team directly at any time for expert advice.

Procedure Writing Done-For-You!

During the program you have access to the WTS Procedure Writing Team. Every image, video, screen capture, or audio recording you or your team produce can be documented into a procedure for you. All of the heavy lifting that you have been putting off in your business can finally get done! You have 10 hours of allocated time from the WTS expert team to get all of your core procedures documented. Additional hours can be purchased as needed.

Questions We’ve Received

Q: What will the 17 Recorded Transformational Training sessions be like?

Training sessions range from 45 to 60 minutes and were recorded in front of a live group of business owners. Each session includes tools, examples, and templates to help integrate the learning into your business. You’ll also have “homework” assigned each session to hold you accountable to making consistent progress.

Q: What will the 8 private one-on-one implementation sessions with my coach be like?

You’ll work directly with an expert consultant (cBSP) who best fits with your style of learning and business industry. The 1.5 hour implementation sessions will be scheduled at your convenience and recorded. Your cBSP will use these sessions to provide actionable advice and direct implementation of the material into your business. These sessions are also designed to hold you accountable and to make sure you’re doing the work needed to ensure your own transformation. Most of our clients choose to space out the sessions to 2x per month. There are 8 total sessions.

Q: How does the procedure writing team write down procedures for me?

Our WTS Team of expert procedure writers will take any of your video, audio, or screen recorded content and package it for you into a formatted written procedure within 7 days. 10 hours of procedure writing is included in the program.

Q: Is there email and/or phone support available during the program?

Yes, there is unlimited email and phone support available.

Q: When will I start to see improvements?

Of course this varies, but most of our clients see initial improvements in efficiency and profits within the first 30 days. Ultimately, you’re putting your business on a new scalable trajectory that will enable it to grow in sales and profit, as well as reduce your efforts month-over-month and year-over-year.

Q: If I have a startup business is it too soon to sign up for this?

If you are serious about designing a business you can scale based on documented systems, and you have a general idea of the path you should follow to accomplish this, then it’s not too early. If your startup is still in the exploratory and experimentation stage, then wait until your business is more developed before embarking on this 120 day program.

Q: What if I own a larger business doing over $3M in annual revenue?

If your business has an annual turnover of over $3 million, please contact our Business Solutions Team to discuss our enterprise options.

Q: OK. Put it in a nutshell. Why should I do this?

Here’s what you can expect from a properly executed systemization effort: Increased sales and profit margins, removal of chaos, elimination of waste, improvement of internal efficiencies, creation of a stand-alone business that is separate from you and has intrinsic value as a cash-generating “machine,” decreasing number of hours you spend working, dimished personal stress, implemented potent sales processes, established clear direction that is scalable and profitable, watching employees become empowered and enthusiastic about the structure you’ve put in place, finding yourself making quick clear-headed decisions….and discovering, as a byproduct of the Transformation, that you’re spending far less time killing fires and much more time building your business and your personal life. You can now sell your business, grow your business, start a new business, retire, or simply take some time off away from the business. You’ve moved from being an “employee” in your own company to being a “true business owner,” one who does not need to show up for it to thrive.

Q: What's your refund policy for this program?

We offer a 100% money-back guarantee. If you’re not satisfied for any reason, please contact us within the first 15 days of the start of the program.

We’ve Worked One-on-One With:

A - C

D - H

H - P

P - T

U - Z

A - C

D - H

H - P

P - T

U - Z

More Comments from WTS Clients…

Want more proof this program works?:

Check out some of our clients that we had featured on the Work The System Podcast below:

Play

Want to talk to someone before signing up?

Accounting	Audio/Video Sales and Installation	Cell phone Reseller
Adventure sports	Audiologists	Cell phones
Advertising agencies	Authors	Chemical engineers
Agriculture	Automotive	Chiropractors
Amazon Reseller	Big Business	Church Choirs
Amish furniture	Bike Companies	Civil Engineering firms
App developers	Bowling Centers	Coaching companies
Apparel businesses	Business Services	Commercial Appraisers
Artists	Call Centers	Commercial Real Estate investors
Asset recovery	Cargo Handling	Consulting Firms

Contractors	eBay Reseller	GPS Tracking Technologies
Corporate Gifts	Educational curriculum	Hand surgery
CPA’s	Energy Companies	Health Care
Credit Repair	Exporting	Health Supplements
Custom Cabinetry	Family Business	Heating and cooling
Custom embroidery	Fertilizers	Hi Tech
Data recovery	Financial Services	Home-based businesses
Digital and hard copy magazines	Fitness Studios	Home-Flippers
Digital Information products	Franchises	Hotels
Digital Products	Furniture importers	Hotels

Hypnotists	Manufacturing Businesses	Online Marketers
Industrial suppliers	Marketing Businesses	Perishable foods Manufacturers
Insurance Agents	Martial Arts	Permitting Experts
International Companies	Medical supplies	Personal Development
Lawn Care	Motion Picture & Video	Pharmacist
Lawyers	Multi-Unit	Physical Therapy Centers
Leak Detection	Musicians	Power suppliers
Limo and taxi companies	National Companies	Private companies
Local Companies	Naturopathic Medicine	Private Equity
Logistics Businesses	Network marketing businesses	Professional Services

Programmers	Residential care facilities	Stock market trading
Property Managers	Retail Sales	Stock options traders
Psychologists	SEO experts	Surgeons
Publicly traded companies	Small Business	Tax Accountants
Realtors	Small Parts Manufacturers	Telemarketers
Recycling business	Software	Television
Regional Companies	Software companies	Therapists
Religious	Software platforms	Title corporations
Researchers	Solo-preneurs	Training Academies
Residential Appraisal firms	Start-ups	Translators

WTS 120-Day Transformational Implementation Program

What WTS Clients Say…

Michael Shupp Michael Anthony Furniture

Chris Kresser M.S. L.Ac, California Center For Functional Medicine

Sherry Tolbert Tolbert CPA

Brandon Roggow Habitat Health & Fitness

What is the WTS 120-Day Transformational Implementation Program?

What We’ll Cover in the 17 Sessions

Session #1:

We’ll discuss:

Session #2:

I’ll help you clarify:

Session #3:

We’ll discuss:

Session #4:

During this session you'll develop:

Session #5:

In this session you’ll walk away with:

Session #6:

I’ll show you how to:

Session #7:

You’ll discover:

Session #8:

In this session I’ll show you:

Session #9:

You’ll be trained on:

Session #10:

This is where we will:

Session #11

You will be...

Session #12:

It’s in this session where you will:

Session #13:

This is where we will:

Session #14

In this session you will be trained on:

Session #15:

In this session I’ll show you how to:

Session #16:

In this part of the program you will:

Session #17:

In this final session I’ll show you:

8 One-on-One Implementation Sessions

Not only will you get 17 Recorded Training sessions with Josh, each program participant also gets 8 private 90-Minutes one-on-one Implementation sessions with an experienced Certified Business Systems Professional (cBSP).

Procedure Writing Done-For-You!

Questions We’ve Received

We’ve Worked One-on-One With:

More Comments from WTS Clients…

Want more proof this program works?:

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We help ambitious business owners break free from day-to-day chaos by teaching them how to seize control of their business systems.

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Michael Shupp
Michael Anthony Furniture

Chris Kresser M.S.
L.Ac, California Center For Functional Medicine

Sherry Tolbert
Tolbert CPA

Brandon Roggow Habitat
Health & Fitness